One day we asked ourselves: why are CRM tools so successful for telecom, banking or manufacturing, but it totally fails for professional services such as audit, advertising, management consulting, or research firms? CRM stands for &ldquoCustomer Relationship Management&rdquo, so why don't professional services firms manage their client relationships with CRM tools ?

designed specially for professional services firms. We've turned CRM  inside out!  Our CRM is a collaborative environment open for clients.

6 elements of your better client service:
1. Your client gets a portal with all inputs, outcomes and related discussions in one place;
2. Status report is always up to date being created automatically;
3. Meeting minutes are instantly published with the next steps merged into the status report;
4. No client requests or feedback ever lost;
5. The ”temperature of relationship” alerts you far before client calls you angry;
6. …and last, but not least, client can check timesheets and billing every day with no extra pain!